- 1 / 4The email
- 2 / 4In the chat tell me:
- 3 / 4Make the actions clear
- 4 / 4A clearer email
The email
On the next screen there is an email.
Read the email, then answer the four questions in the chat.
The point is that long emails often hide the actions inside extra detail.
Then you will see an example of a clearer email that makes the actions obvious.
Your place in this activity is saved in this browser; nothing is submitted to the facilitator.